Mitigating Risk Series: The Importance of Communication

Transitions in care, whether moving from the hospital back home or switching doctors can be difficult to navigate. Here are some issues that may arise and some tips to mitigate them:

LACK OF DOCTOR TO DOCTOR COMMUNICATION

It is crucial that all doctors stay informed about the patient's medical status. To ensure seamless coordination of care, patient instructions should be written down including both existing and updated medical information (e.g. medications, diagnosis and treatment plans). A "warm handoff" is often helpful to have one provider talk to another with the patient present during these transitions in care.

LACK OF DOCTOR TO PATIENT AND FAMILY COMMUNICATION

Sudden hospital discharges can leave families unprepared for the patient's care, posing potential risks. Equipping families with essential information is crucial for ensuring proper care at home or the next facility. This empowers family members to manage medications, identify warning signs, and make necessary home adjustments, fostering a smoother transition and reducing overall anxiety.

GET HELP IF YOU NEED IT

Tip: there are medical apps and other resources, like abridge.com to assist patients in recording medical conversations to have a clear record of the appointment or discharge instructions.

SWITCHING HEALTH INSURANCE

Switching health insurance carriers is a common and often overlooked transition. Understanding the coverage details of a new plan and what doctors and hospitals are covered is essential

Today there are more ways to get access to care than ever, from apps, telemedicine services, urgent cares, and new primary care services business models. While great for accessing care, this can pose a challenge for other providers trying to compile a comprehensive medical history. A healthcare advisor can serve as the ongoing central point of communication between doctors, patients, families, insurance carriers and other caregivers.

Wellworth helps individuals and families make smarter healthcare choices to mitigate risk. With nearly 100 years of combined patient care experience, our multidisciplinary team provides top-tier guidance and support, covering physical and behavioral health, addiction treatment, and health insurance.

We offer consultative and advisory services in 50-hour retainers for family offices and 12-hour retainers for individuals and families. To learn more, contact us at insights@wellworthadvisors.com or (646) 883-9717.